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Spring 2023 Course Syllabus
Course: POFT-2312 (Section: 1H, CRN: 10250) Business Correspondence and Communication |
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| Instructor Information | |||||||||
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| Instructor | Adriane Champagne | ||||||||
| champagneam@lamarpa.edu | |||||||||
| Phone | (409) 984-6416 | ||||||||
| Office | Madison Monroe Education - Room: 207 | ||||||||
| Office Hours | Monday & Wednesday 10:50 a.m.-11:50 a.m. Tuesday & Thurs 9:30 a.m.-12:30 p.m. Friday's and other times by scheduled appointment. |
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| Additional Contact Information | |||||||||
| Course Information | |||||||||
| Description | Development of writing and presentation skills to produce effective business communications. | ||||||||
| Required Textbooks |
Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.
Communicating for Results : A Guide for Business and the Professions By: Hamilton ISBN-13: 9781305280267 | ISBN-10: 1305280261 Required-Make sure you get the 11th edition and not a previous one. |
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| Additional Materials/Resources | None. | ||||||||
| Corequisites/Prerequisites | None. | ||||||||
| Learning Outcomes |
Create effective business documents; measured by assessment with rubric. Evaluate business documents; measured by assessment with rubric. Apply ethical communication practices; measured by quiz. |
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| Program Student Learning Outcomes | Demonstrates professionalism in the administrative workplace environment. Uses appropriate business administration skills. Uses appropriate office software applications. Creates effective business documents by applying ethical communication practices. Evaluates business documents. | ||||||||
| Lecture Topics Outline |
Basic Model of Communication and Communication Ethics The four organizational models Developing and maintaining relationships: the four basic communication styles; and the best and worst of each style Effective Listening Types of Nonverbal Communication Communicator Anxiety, Giving Instructions Types of Interviews Electronic resumes Audience analysis, organization, outlines, introductions and conclusions Researching, Supporting and Delivering your ideas. Professional Visual Aids Effective Delivery of Presentations Informative Presentations Basic Problem-Solving Steps |
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| Major Assignments Schedule |
Week 1/17 Introduce the course; Online Orientation/ Syllabus worksheet due Week 1/23 Basic Model of Communication and Communication Ethics; Assignment and Quiz Week 1/30 The four organizational models; Assignment and Quiz Week 2/06 Discuss developing and maintaining relationships; Assignment and Quiz Week 2/13 Effective Listening; Assignment and Quiz Week 2/20 Types of Nonverbal Communication ; Assignment and Quiz Week 2/27 Communicator Anxiety, Giving Instructions & Exam I: Chapters 1-6 ~ Spring Break 03/13/2023- 03/17/2023 ~ Week 03/20 Types of Interviews; Assignment Week 03/27 Electronic resumes; Video Assignment Exam Grade Week 04/03 Audience analysis, organization, outlines; Delivering your ideas; Assignment and Quiz Week 04/10 Professional Visual Aids; Assignment and Quiz Week 04/17 Effective Delivery of Presentations; Assignment and Quiz Week 04/24 Informative Presentations; Assignment and Quiz Week 05/01 Basic Problem-Solving Steps & Final Exam (chapters 7, 8, 11-13) Schedule subject to change |
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| Final Exam Date | May 3, 2023 - 12:0 PM Through May 3, 2023 - 1:15 PM | ||||||||
| Grading Scale | 90 - 100=A 80 - 89=B 70 - 79=C 60 - 69=D Below 59 = F | ||||||||
| Determination of Final Grade |
Exams 40% Assignments and Quizzes 60% | ||||||||
| Course Policies | |||||||||
| Instructor Policies |
We will respect others personal space. Please maintain a six-foot distance whenever possible. Mask encouraged. Announcements: I will post announcements weekly, usually early in the week. These announcements indicate upcoming due dates and notes important to your success in this course. You should READ these Announcements every week. I also recommend using the BlackBoard app on your phone, with notifications, so that you immediately receive notices of new announcements for this class. Use your LSCPA email to communicate with me or call me at my office number 409-984-6416. Assignments: No emailed work is accepted. You must submit all of your assignments in Blackboard. Homework and/or quizzes will be given each week. The assignments will open by Tuesday at 8 a.m. will be due by 10 p.m. the following Monday night. This is subject to change. LATE WORK is only accepted in rare instances with instructor approval after meeting and documentation. Due dates are given and enough time is given to complete all work. Students are responsible for completing all assigned homework, including reading assignments, by the required due dates and be prepared for each class meeting. Students are responsible for completing all assigned reading and video viewings. A failure to follow oral and/or written instructions could result in a 0 being given for the assignment. There may be virtual meetings. These meetings are not mandatory. I am using these meetings as an opportunity for you to ask questions about the reading material and/or any assignments given. Day of week and times will be announced once class begins. Assignments submitted with poor grammar usage will have points counted off. This is a business professional course and we will communicate as such. Exams: Exams will be provided within a BlackBoard examination window. The exams will be timed and limited to 60 minutes maximum. Make-up exams will NOT be given. If you miss an exam, your lowest exam grade will count twice. If you miss more than one exam, those exams will be given a grade of zero. There will be a final exam. All students must take the exam on the scheduled date, and time, and failure to do so will result in a 0 on the final exam. Your exam will be graded immediately by Blackboard. Feedback on specific exam questions will be given 24 hours after the exam is due. You must work alone while taking the exam. Cheating on exams is not acceptable and will be subject to violations of the Academic Dishonesty policy. Textbooks/supplies: Every student MUST have a copy of the required textbooks by the end of the first week of class. The student will still be responsible for any assignments given. You will also need supplies to take notes. Academic Dishonesty: Copying, stealing, and/or submitting someone else's work is considered a violation of the Academic Dishonesty policy. Academic Dishonesty of any kind will not be tolerated. A student violating this policy will receive a zero on any assignment (first offense); a second incidence of academic dishonesty will result in failure of the class. Software Requirements: If you are in a course that is using a specific software, you MUST have the software available to you either on your home computer or you must use the open lab provided in the Gates Library. Reliable Internet access is required for all online courses and many traditional courses. Computer failure and lack of internet access are not acceptable excuses for missed assignments, projects, quizzes, or exams. DO NOT wait until the last minute to complete class work or exams. Do not complete assignments, quizzes, or exams on a phone or someone else Chrome book or computer as the assignment will not submit properly. E-Mail/Voice Mail Etiquette: Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name. Voice mail messages should be clearly spoken identifying students name, course, and any return phone number. Classroom Etiquette: The following behaviors will result in the student being asked during class time to cease the action and/or leave the classroom: using cell phones, talking, or keying while the instructor is giving instructions or during class discussions; surfing the Internet during lecture; and/or displaying a rude or negative behavior toward the instructor or other students. No cell phones should be heard during class. No blue tooth technology or recording of lectures in any format (unless approved by the instructor). No charging of cell phones or laptops in the classroom. |
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| Attendance Policy |
Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a regular basis is necessary for proper skill development. To be successful in this course, the student MUST purchase the assigned textbook and log into BlackBoard at least 2-3 times weekly. Regular, reliable access to BlackBoard via Internet is required for this course. Attendance is monitored via class attendance Blackboard reports of logins and interaction with course. Students are responsible for completing all assigned homework and for being prepared for each class face to face or online meeting. This applies even if you were absent for the previous class meeting. |
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| Additional Information | |||||||||
| Institutional Policies | |||||||||
| MyLSCPA | Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA. | ||||||||
| Academic Honesty | Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty. | ||||||||
| ADA Considerations | The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241. | ||||||||
| COVID 19 Information | The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been diagnosed with COVID 19 to report their condition directly to their local health department. Students should also contact their course faculty to report their quarantine status. In addition, this policy requires all students to wear face coverings when directly exposed to COVID 19 in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website. | ||||||||
| Facility Policies | No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited. | ||||||||
| HB 2504 | This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504. | ||||||||
| Mandatory Reporting of Child Abuse and Neglect | As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual. | ||||||||
| Title IX and Sexual Misconduct | LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website. | ||||||||
| Clery Act Crime Reporting |
For more information about the Clery Act and crime reporting, see the Annual Security & Fire Safety Report and the Campus Security website. |
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| Grievance / Complaint / Concern | If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair. | ||||||||
| Department Information |
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